PRIVACY POLICY

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or purchase products from our online store.

Information We Collect

We may collect personal information including your name, email address, telephone number, billing address, shipping address, payment details (processed securely by our payment providers), IP address and order history.

How We Use Your Information

We use your information to process orders, arrange deliveries, provide customer support, improve our website, prevent fraud, and communicate with you regarding your purchases or enquiries.

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and provide relevant content.

Sharing Information

We only share personal information when necessary to fulfil your order, provide customer support, process payments, arrange deliveries or comply with legal obligations. We never sell your personal information.

Data Security

We use appropriate technical and organisational security measures to help protect your personal information against unauthorised access, loss or misuse.

Your Rights

Depending on applicable law, you may have the right to access, correct, update or request deletion of your personal information. You may also object to certain types of processing or request a copy of your personal data.

Marketing Emails

If you subscribe to our newsletter, you may receive promotional emails from us. You can unsubscribe at any time using the link included in every email.

Third-Party Services

Our website may use trusted third-party services such as payment gateways, delivery providers, analytics tools and marketing platforms. These providers process information according to their own privacy policies.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team through our Contact page.

GDPR Notice: We are committed to protecting your personal information and handling your data responsibly in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) where applicable.